TadweenSupport
Need help, found a bug or have a suggestion? Email
Include your iPhone model and iOS version if something isn't working. You'll get a reply as soon as possible.
Common questions
How do I add a transaction?
Tap Add, then scan a receipt, describe it in a sentence like “Spent $25 on lunch today”, say it out loud, import a photo or document, or enter it manually. You'll always review the details before anything is saved.
Is my financial data uploaded anywhere?
No, not unless you choose to. Your data is stored on your device, and by default receipts, text and voice are understood on the device. There's no account and no tracking. If you turn on Google Gemini, the notes, recordings and receipt text you add are sent to Google to be read; your transactions and receipt images never are. See the Privacy Policy.
How do I sync between my iPhones?
Go to Settings → iCloud Sync and turn on Sync with iCloud on each device, signed in to the same Apple Account. Your data syncs through your private iCloud database. Receipt images stay on the device where you added them.
How do I back up or move my data?
Go to Settings → Backup & Export. Export Backup saves a complete JSON file; Restore from Backup checks the file first, adds what's missing and updates older items. It never deletes your existing data. You can also export transactions as CSV.
Can I use different currencies?
Yes. Each transaction keeps its own currency and nothing is converted. Your default currency is in Settings.
Voice input says it isn't available
By default Tadween only uses speech recognition that runs on your device. On the Say it screen, tap the language button under the microphone to pick the language you actually speak; it can be different from your phone's language. Languages marked Needs Gemini can't be recognized on the device: you can type instead, or turn on Google Gemini.
Tadween doesn't understand my dialect
The on-device model works best with standard languages. For dialects and mixed languages, including Lebanese, Egyptian, Gulf or Maghrebi Arabic and Arabizi, go to Settings → AI Processing and choose Automatic (Gemini only when needed) or Google Gemini. You'll need your own free or paid API key from Google AI Studio: paste it in, then tap Test Key. Usage is billed to your Google account under its plan.
Where is Ask, and why doesn't it answer?
Ask answers questions about your money using Apple Intelligence on your device. It only appears on iPhones that support Apple Intelligence. If it says it isn't available, turn on Apple Intelligence in the iPhone Settings app and wait for the model to finish downloading. Ask works in the languages Apple Intelligence supports.
How do I delete my data?
Deleting the app removes your transactions, receipts and settings from that iPhone. If you added a Gemini API key, remove it first in Settings → AI Processing. To keep your transactions but clear receipt images or learned categories, use Settings → Privacy. If you used iCloud Sync, you can also delete Tadween's data from your iCloud storage settings. We don't hold a copy of your data.
What do I need to use Tadween?
An iPhone with iOS 27 or later. Tadween is available in English, French and Arabic.